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    • 100 Methods for Total Quality Management | Universitas Islam Bunga Bangsa Cirebon From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets t..."> From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets t..."/>
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    100 Methods for Total Quality Management

    From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - `how to use' - and benefits, with examples. A classification o

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    35208
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    No. Panggil
    35208
    Penerbit
    : SAGE.,
    Deskripsi Fisik
    260
    Bahasa
    ISBN/ISSN
    9780803977471
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