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Ditemukan 1 dari pencarian Anda melalui kata kunci: author=Andrew Hiles
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E-Business Service Level Agreements
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Andrew Hiles

Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you need to hold someone accountable. Meaningful Service Level Agreements (SLAs) are unambiguous, comprehe…

Edisi
-
ISBN/ISSN
9780964164895
Deskripsi Fisik
166
Judul Seri
-
No. Panggil
17695